Last Updated: 1 August 2026
Introduction
Welcome to Nation Food. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit our website or purchase our products. By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect:
• Full Name
• Email Address
• Mobile Number
• Shipping & Billing Address
• Order History
• Payment Information (processed securely through payment partners)
• IP Address
• Browser, Device and Usage Information
• Cookies and Analytics Data
2. How We Use Your Information
Your information is used to:
• Process and deliver orders
• Provide customer support
• Send order and shipping updates
• Improve our products and website
• Prevent fraud and unauthorized transactions
• Comply with legal obligations
• Send promotional communications only with your consent
3. Payment Security
We do not store debit card, credit card, UPI PIN, or banking credentials on our servers. All online payments are processed through secure third-party payment gateways using industry-standard security measures.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve website performance, remember your preferences, analyse website traffic, and enhance your shopping experience. You may disable cookies in your browser settings; however, some website features may not function properly.
5. Sharing of Information
We do not sell or rent your personal information. Information may be shared only with:
• Courier and logistics partners
• Payment gateway providers
• Technology service providers
• Government or regulatory authorities when required by law
6. Data Security
We implement appropriate technical and organisational safeguards to protect your personal information against unauthorised access, disclosure, misuse, alteration, or loss. While we strive to protect your information, no online system can guarantee absolute security.
7. Data Retention
We retain your information only for as long as necessary to fulfil orders, provide customer support, comply with legal obligations, resolve disputes, and enforce our policies.
8. Your Rights
You may request to:
• Access your personal information
• Correct inaccurate information
• Update your account details
• Request deletion of eligible personal information
• Opt out of promotional emails at any time
9. Third-Party Links
Our website may contain links to third-party websites. Nation Food is not responsible for the privacy practices or content of such external websites.
10. Children’s Privacy
Our website is intended for users aged 18 years or above. We do not knowingly collect personal information from children.
11. Changes to this Policy
We may update this Privacy Policy from time to time. The revised version will be published on this page with an updated effective date.
12. Contact Us
Nation Food
Email: support@nationfood.in
Business Hours
Monday – Saturday
9:00 AM – 6:00 PM (IST)
Registered Office
Plot No. 597, Building No. 36
Madhipur, Konark
District: Puri
Odisha – 752111
India